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Privacy Policy
D’Lucca are totally committed to protecting the privacy of our site visitors and customers.
The D’Lucca team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet.
We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you.
The D’Lucca team members are customers themselves of other Internet sites and fully appreciate and respect the importance of privacy on the Internet.
We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you.
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1. Your Consent
We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail, post & telephone.
2. Communication & Marketing
By becoming a member of a D’Lucca and providing D’Lucca with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (Our emails refer to your D’Lucca membership and the products & services we offer including clothes, jewellery, sunglasses, accessories etc.) which we think may be of interest to you, the information may also be used to notify you of products and services of third parties, which may be of interest to you.
3. Opting out of Communication
All D’Lucca members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to receive marketing (emails,postal,telephone) from us and/or selected third parties we recommend you opt-out by visiting ‘Your Details’ in ‘Your Account’ on the D’Lucca website. You can access ‘Your Account’ once you register and login. Simply register/login to D’Lucca and you can then tailor the communications (emails,postal, telephone) you would like to receive.
4. Checking your details
If you wish to verify the details you have submitted to D’Lucca you may do so by contacting us via the e-mail address, telephone number or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.
5. Contacting us
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact a customer service member of the D’Lucca team, who will be delighted to answer any questions you may have
You can either contact customer care
Or, write to us at:
D’Lucca Customer Care
D’Lucca
No2 Plaza Way
Southchurch Road
Southend-on-Sea
Essex, SS1 2PW
We will not rent or sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your permission. If you have purchased from our store, subscribed to one of our newsletters and entered any of our competitions, or advised us of your e-mail address, post & telephone we may occasionally update you on news and special opportunities via e-mail, post & telephone.
2. Communication & Marketing
By becoming a member of a D’Lucca and providing D’Lucca with your email, postal address, telephone number you consent to receive communication from us about our latest products and special offers (Our emails refer to your D’Lucca membership and the products & services we offer including clothes, jewellery, sunglasses, accessories etc.) which we think may be of interest to you, the information may also be used to notify you of products and services of third parties, which may be of interest to you.
3. Opting out of Communication
All D’Lucca members have the option to opt-out of receiving marketing communications from us and/or selected third parties. If you do not wish to receive marketing (emails,postal,telephone) from us and/or selected third parties we recommend you opt-out by visiting ‘Your Details’ in ‘Your Account’ on the D’Lucca website. You can access ‘Your Account’ once you register and login. Simply register/login to D’Lucca and you can then tailor the communications (emails,postal, telephone) you would like to receive.
4. Checking your details
If you wish to verify the details you have submitted to D’Lucca you may do so by contacting us via the e-mail address, telephone number or address given below. Our security procedures mean that we may request proof of identity before we reveal information. This proof of identity will take the form of your e-mail address and password submitted upon registration. We would strongly recommend that you do not use the browser's password memory function as that would permit other people using your terminal to access your personal information - write it down and keep it somewhere safe.
5. Contacting us
We are always pleased to hear from our customers (even if it is a complaint!). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied - we want you to return to the site and to recommend us to your friends and family. If you have any questions or feedback about this statement please do not hesitate to contact a customer service member of the D’Lucca team, who will be delighted to answer any questions you may have
You can either contact customer care
Or, write to us at:
D’Lucca Customer Care
D’Lucca
No2 Plaza Way
Southchurch Road
Southend-on-Sea
Essex, SS1 2PW
D'Lucca
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